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This YoursPay FAQ brings clear answers to the most common YoursPay questions - loans, deposits, franchise and digital payments across Salem. Quick answers, complaint help and service requests, all in one place.
★ 10,000+ customers
★ Tamil Nadu
★ Trusted since 2022
General
YoursPay FAQ: General Questions
What services does YoursPay offer?
We offer group and gold loans; FD, RD and child savings plans; retailer ID and franchise opportunities; ATM services; and QR/POS/sound box digital payments - all across Salem and nearby towns. As a Salem-based financial services provider, YoursPay brings these loan, deposit and digital payment options together under one roof, so families and small businesses can manage borrowing, saving and everyday transactions in one trusted place.
Which areas do you serve?
We serve Salem, Attur, Namakkal, Erode and Mettur, with our head office in Hasthampatti, Salem. Customers from the surrounding towns are welcome to visit the Hasthampatti head office, and our team can also guide you over the phone or on WhatsApp whenever travelling to a branch is not convenient.
How do I contact YoursPay?
Call us at +91 98945 76238 or WhatsApp +91 87543 76347, email info@yourspay.in, or visit our Salem branch. You can also use the enquiry form on any page. Our support team responds during business hours and is glad to answer any YoursPay questions in Tamil or English.
Loans
Loans & Eligibility
How fast can I get a loan?
Gold loans are often disbursed within 30 minutes. Group loans are typically approved within a few hours once documents are verified. Actual timelines depend on how quickly your documents are submitted and checked, so keeping your KYC papers ready in advance helps the YoursPay team process your request faster.
What documents do I need?
Generally Aadhaar, PAN, address proof and income proof. Gold loans need only ID proof and your gold. See our Loan Eligibilitypage for details by loan type. Bringing clear, up-to-date copies of these documents when you visit our Salem branch helps the team complete verification in a single sitting.
Are there hidden charges?
No. Every rate, fee and term is explained clearly before you sign your agreement, and our Salem team is always happy to walk you through the details so you feel confident about your decision.
Business
Retailer & Franchise
Who can become a retailer or franchise partner?
Any shop owner or entrepreneur with valid KYC and a suitable location can apply. We provide training, tools and ongoing support. Existing retail counters, mobile shops and small stores in and around Salem are all suitable, and our team helps you get set up and start serving customers with confidence.
Is income guaranteed?
No. Earnings depend on your location, effort and transaction volume. We never promise fixed returns, but we help you maximise your potential. Our focus is on giving you the right training and steady support so your earnings can build gradually as your customer base grows.
How much investment is needed?
Retailer ID can start with very low or zero cost for eligible shops. ATM and retailer franchises require a setup investment, which our team explains during enquiry. There are no hidden charges, and every cost is shared with you clearly before you decide to go ahead.
Still Have Questions?
Our Salem team is happy to help - call, WhatsApp or visit us.