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Complaint Resolution Process

Transparent and customer-focused support - because every concern deserves prompt attention and effective resolution.

★ 30,000+ customers ★ Tamil Nadu ★ Trusted since 2022
Complaints resolution illustration
Overview

Your Concerns Matter to Us

We believe every concern deserves prompt attention and effective resolution. Our complaint redressal process is designed to be transparent, fair and customer-first at every stage.

Process

How We Handle Your Complaint

1

Register Your Complaint

Submit through customer support, branch office, email or our online contact form.

2

Acknowledgement

A reference number is provided so you can track your complaint at any time.

3

Review & Investigation

Our support team reviews the concern and gathers the necessary information.

4

Resolution & Feedback

We communicate the resolution and seek your feedback to keep improving.

Our Commitment

What You Can Expect

Fair and transparent handling
Timely response and updates
Professional customer support
Continuous service improvement

Every concern matters. Every customer counts.

Need to Register a Complaint?

Reach our customer support team - we will respond promptly.